UX/UI Design

UX/UI Design

UX/UI Design

Real Estate Website Redesign: Enhancing User Experience in Property Search

Real Estate Website Redesign: Enhancing User Experience in Property Search

Real Estate Website Redesign: Enhancing User Experience in Property Search

WORKFLOW

Research

Ideation

Design

Development

Validation

TEAM

Yana Ivanov

TIMELINE

2022-2023

PRODUCT

SylvanHS

WORKFLOW

Research

Ideation

Design

Development

Validation

TEAM

Yana Ivanov

TIMELINE

2022-2023

PRODUCT

SylvanHS

WORKFLOW

Research

Ideation

Design

Development

Validation

TEAM

Yana Ivanov

TIMELINE

2022-2023

PRODUCT

SylvanHS

Metrics

BUSINESS

Conversion Rate

Return on Investment (ROI)

Customer Acquisition Cost (CAC)

Average Revenue Per User (ARPU)

Customer Lifetime Value (CLV)

USERS

User Engagement

Click-Through Rate (CTR)

Task Success Rate

Customer Satisfaction (CSAT)

User Retention Rate

Metrics

BUSINESS

Conversion Rate

Return on Investment (ROI)

Customer Acquisition Cost (CAC)

Average Revenue Per User (ARPU)

Customer Lifetime Value (CLV)

USERS

User Engagement

Click-Through Rate (CTR)

Task Success Rate

Customer Satisfaction (CSAT)

User Retention Rate

Metrics

BUSINESS

Conversion Rate

Return on Investment (ROI)

Customer Acquisition Cost (CAC)

Average Revenue Per User (ARPU)

Customer Lifetime Value (CLV)

USERS

User Engagement

Click-Through Rate (CTR)

Task Success Rate

Customer Satisfaction (CSAT)

User Retention Rate

Research

To begin the redesign process for Sylvanhs.com, I delved into understanding the top features tenants look for in a property based on user needs data. Primary focus areas included location, safety, outdoor space, open-plan layouts, transport links, storage, appliances, and property condition. Crime rates and school ratings were also identified as crucial information tenants seek. Furthermore, I noted key downfalls such as the lack of user login functionality leading to lost favorites, a flawed landing page design, an inefficient property search dropdown, and suboptimal image thumbnails. This research provided valuable insights into user preferences and pain points, guiding my approach towards a more user-centric redesign.

Research

To begin the redesign process for Sylvanhs.com, I delved into understanding the top features tenants look for in a property based on user needs data. Primary focus areas included location, safety, outdoor space, open-plan layouts, transport links, storage, appliances, and property condition. Crime rates and school ratings were also identified as crucial information tenants seek. Furthermore, I noted key downfalls such as the lack of user login functionality leading to lost favorites, a flawed landing page design, an inefficient property search dropdown, and suboptimal image thumbnails. This research provided valuable insights into user preferences and pain points, guiding my approach towards a more user-centric redesign.

Research

To begin the redesign process for Sylvanhs.com, I delved into understanding the top features tenants look for in a property based on user needs data. Primary focus areas included location, safety, outdoor space, open-plan layouts, transport links, storage, appliances, and property condition. Crime rates and school ratings were also identified as crucial information tenants seek. Furthermore, I noted key downfalls such as the lack of user login functionality leading to lost favorites, a flawed landing page design, an inefficient property search dropdown, and suboptimal image thumbnails. This research provided valuable insights into user preferences and pain points, guiding my approach towards a more user-centric redesign.

Ideation

Building upon the research findings, I envisioned a revamped Sylvanhs.com with a strong emphasis on user experience. The ideation phase aimed to address the identified downfalls and incorporate improvements that align with user expectations. Key ideas included showcasing properties in an image gallery on the landing page to enhance visual appeal, optimizing the search bar for easy property discovery, and enhancing functionality by including property square footage in listings. Additionally, I proposed relocating secondary links such as 'About Us' to the footer, implementing a sticky footer for better navigation, and incorporating an "Equal Opportunity Housing" logo for transparency. The ideation phase focused on creating a more intuitive and visually engaging platform that resonates with the target audience's needs and preferences.

Ideation

Building upon the research findings, I envisioned a revamped Sylvanhs.com with a strong emphasis on user experience. The ideation phase aimed to address the identified downfalls and incorporate improvements that align with user expectations. Key ideas included showcasing properties in an image gallery on the landing page to enhance visual appeal, optimizing the search bar for easy property discovery, and enhancing functionality by including property square footage in listings. Additionally, I proposed relocating secondary links such as 'About Us' to the footer, implementing a sticky footer for better navigation, and incorporating an "Equal Opportunity Housing" logo for transparency. The ideation phase focused on creating a more intuitive and visually engaging platform that resonates with the target audience's needs and preferences.

Ideation

Building upon the research findings, I envisioned a revamped Sylvanhs.com with a strong emphasis on user experience. The ideation phase aimed to address the identified downfalls and incorporate improvements that align with user expectations. Key ideas included showcasing properties in an image gallery on the landing page to enhance visual appeal, optimizing the search bar for easy property discovery, and enhancing functionality by including property square footage in listings. Additionally, I proposed relocating secondary links such as 'About Us' to the footer, implementing a sticky footer for better navigation, and incorporating an "Equal Opportunity Housing" logo for transparency. The ideation phase focused on creating a more intuitive and visually engaging platform that resonates with the target audience's needs and preferences.

Design

In the design phase, I translated the ideation concepts into tangible elements that would elevate the user experience on Sylvanhs.com. This phase involved implementing a visually appealing gallery display of properties on the landing page, streamlining the search bar for seamless property location, and removing watermarks from images while safeguarding against right-click copying. The addition of square footage to listings aimed at providing users with vital information for decision-making. Furthermore, the design included a revamped footer layout housing secondary links and a sticky footer for improved accessibility. The map view was enhanced with a cleaner design and larger hover tooltips featuring high-quality images to enhance user engagement. By focusing on usability, aesthetics, and functionality, the design phase aimed to create a more user-friendly and visually captivating platform for tenants searching for rental properties.

Design

In the design phase, I translated the ideation concepts into tangible elements that would elevate the user experience on Sylvanhs.com. This phase involved implementing a visually appealing gallery display of properties on the landing page, streamlining the search bar for seamless property location, and removing watermarks from images while safeguarding against right-click copying. The addition of square footage to listings aimed at providing users with vital information for decision-making. Furthermore, the design included a revamped footer layout housing secondary links and a sticky footer for improved accessibility. The map view was enhanced with a cleaner design and larger hover tooltips featuring high-quality images to enhance user engagement. By focusing on usability, aesthetics, and functionality, the design phase aimed to create a more user-friendly and visually captivating platform for tenants searching for rental properties.

Design

In the design phase, I translated the ideation concepts into tangible elements that would elevate the user experience on Sylvanhs.com. This phase involved implementing a visually appealing gallery display of properties on the landing page, streamlining the search bar for seamless property location, and removing watermarks from images while safeguarding against right-click copying. The addition of square footage to listings aimed at providing users with vital information for decision-making. Furthermore, the design included a revamped footer layout housing secondary links and a sticky footer for improved accessibility. The map view was enhanced with a cleaner design and larger hover tooltips featuring high-quality images to enhance user engagement. By focusing on usability, aesthetics, and functionality, the design phase aimed to create a more user-friendly and visually captivating platform for tenants searching for rental properties.

Validation

Following the design implementation, validation played a crucial role in assessing the effectiveness of the redesigned Sylvanhs.com. User testing, feedback collection, and analytics monitoring were key components of the validation process. By soliciting user input and tracking website interactions, I aimed to gauge user satisfaction, identify any usability issues, and measure the impact of design changes on user engagement. The validation phase would provide valuable insights into the effectiveness of the redesign in meeting user needs, improving usability, and enhancing overall user experience. By incorporating user feedback and data-driven insights, Sylvanhs.com could evolve into a user-centric platform that caters to the preferences and requirements of tenants seeking rental properties.

Validation

Following the design implementation, validation played a crucial role in assessing the effectiveness of the redesigned Sylvanhs.com. User testing, feedback collection, and analytics monitoring were key components of the validation process. By soliciting user input and tracking website interactions, I aimed to gauge user satisfaction, identify any usability issues, and measure the impact of design changes on user engagement. The validation phase would provide valuable insights into the effectiveness of the redesign in meeting user needs, improving usability, and enhancing overall user experience. By incorporating user feedback and data-driven insights, Sylvanhs.com could evolve into a user-centric platform that caters to the preferences and requirements of tenants seeking rental properties.

Validation

Following the design implementation, validation played a crucial role in assessing the effectiveness of the redesigned Sylvanhs.com. User testing, feedback collection, and analytics monitoring were key components of the validation process. By soliciting user input and tracking website interactions, I aimed to gauge user satisfaction, identify any usability issues, and measure the impact of design changes on user engagement. The validation phase would provide valuable insights into the effectiveness of the redesign in meeting user needs, improving usability, and enhancing overall user experience. By incorporating user feedback and data-driven insights, Sylvanhs.com could evolve into a user-centric platform that caters to the preferences and requirements of tenants seeking rental properties.